Whose Zoomin who? Polycom is

Shortly after talking the helm as Polycom, CEO Mary McDowell discussed her strategy for the company moving forward. One of the focus areas for it is to broaden its technology partner ecosystem. The company has a great partnership with Microsoft and is the only vendor that has products that interoperate natively with Skype for Business/Office 365. 

As lucrative as this partnership has been to Polycom, McDowell recognizes that not everyone will be using Microsoft for their collaboration needs. 

+ Also on Network World: Polycom brings a wide variety of video solutions to Microsoft Unified Communications +

Also, Polycom will be directing more resources into endpoint innovation. The infrastructure business at Polycom has been in decline for years because customers are choosing to leverage the power and ubiquity of the cloud. Polycom has been a technology leader since its inception, but the transition of video from being on premises to the cloud has shrunk the companies addressable market. Hence the change in strategy.

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Source: ddd

IDG Contributor Network: SD-WANs lost my voice

If there’s one application that brings chills to the hearts of SD-WAN implementers it’s providing a predictable real-time voice service. So let’s talk about how SD-WANs might help.

The problem with voice

We need to separate from the theory of voice and the reality of voice. The theory goes something like this. The Internet is fine for email and web browsing. It’s even pretty good for personal voice. But if I want to deliver a voice service, day-in-day out without a hiccup, then I run into a problem. Voice is a real-time protocol with strict tolerances around latency, loss and jitter. Exceed those tolerances and symptoms common to a poor voice service set in. Increased delays from traffic routing or lost packets disrupt voice calls. Outages and brownouts can cause calls to drop.

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Source: ddd

IDG Contributor Network: How to organize workspaces around people and build culture

“Move in or get out.”

That was the injunction handed down to IBM’s marketing team just two months ago. Admittedly, the news wasn’t delivered in quite such austere terms. But the result was the same.

Forcing employees who work remotely to move their families and lives onsite is a bold move. Three weeks ago, I dove into the rationale behind hardline no-remote-working policies and made a data-driven defense based on responses from 25,234 workers found in The Changing World of Work: A Global Survey.

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Source: ddd

IDG Contributor Network: Unified communications is a marketing Camelot

A while back I wrote my feelings about the term unified communications. My point in different words is that unification regarding enterprise communications technologies is a type of marketing Camelot. Paraphrasing The New Arthurian Encyclopedia, like the legendary city, an imaginary enterprise communications environment is said to exist with some “impressive architecture … and the chivalry and courtesy of its inhabitants.”

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Source: ddd