IDG Contributor Network: Unified communications is a marketing Camelot

A while back I wrote my feelings about the term unified communications. My point in different words is that unification regarding enterprise communications technologies is a type of marketing Camelot. Paraphrasing The New Arthurian Encyclopedia, like the legendary city, an imaginary enterprise communications environment is said to exist with some “impressive architecture … and the chivalry and courtesy of its inhabitants.”

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Source: ddd

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