Reaching 911 can mean the difference between life and death. But just connecting to the 911 center is only half the battle. Determining your location is the other half.
Despite the cool technology we see on TV and in the movies, when you make a 911 call from a cell phone, in actuality you are the proverbial needle in the haystack—and that haystack is in a dark room, and 911 has no flashlight.
+ Also on Network World: Why smartphones struggle with 911 +
Each year in the U.S., citizens make about 240 million 911 calls, with an estimated 192 million of them originating from cellular phones. With 911 Public Safety Answer Points (PSAPs) reporting inadequate location on these calls, it is no surprise that this presents a unique problem for public safety officials.